Union of Incoming Tour Operators of Armenia (UITO) is a professional, voluntary union of legal entities, created with the primary purpose of integrity within the tour operator industry. UITO was founded in 2004 and became the first travel organization to push forward vitally important issues.
The founding members recognized the need for a unified voice to protect the interests of tour operators and the traveling public. Today our active members represent the leading companies in travel and tourism, account for the big portion of the tour operator market in Armenia. We have over 35 full members and a dozen of associated members (tourism bus companies, resorts, carpet making companies, hotels etc.).
We joined UNWTO Global Code of Ethics and our members are required to adhere to the principles of ethical conduct, to carry out business according to a set of professional standards.
The following is a brief description of our plan, which envisages a dynamic and successful travel industry and sets out what we will do to support the delivery of that vision for the benefit of our Members and of tourism industry as a whole.
Our plan is broken up into seven strategic drivers, which brings together our strategic focus in support of successful travel and tourism industry.
Successful businesses, competitive business environment, legislative reforms, certification process in the industry; helping to train qualified personnel;
Member advice, Consumer advice
Provide high quality transport means, free movement of people, health and safety standards in destinations, Code of Conduct to protect consumer rights. Effective collaboration with hotels, resorts and B&B;
Most of them are owner-managed, specializing in particular destinations or types of holiday; this means that they are uniquely placed to provide personalized advice, based on first hand experience. Every UITO member is passionate about its chosen destinations or activities and is keen to share that enthusiasm with discerning holidaymakers.